AllTick API Docs
API Status
  • Welcome
  • Integration Process
    • Process Description
    • Market Address Description
      • HTTP Quotes API Address Description
      • Websocket Quotes API Address Description
    • Token application
    • Interface restriction description
      • HTTP interface restrictions
      • Websocket interface limitations
      • Error code description
    • Universal standard header description
      • HTTP Common Standard Headers
      • Websocket Common Standard Header
    • Product Code List
      • A Share
      • Hong Kong Stock
      • US Stock
      • Cryptocurrency (Digital Currency)
      • Commodity (Precious Metals)
      • Forex
  • REST API
    • HTTP request example
    • HTTP interface API
      • GET Single Product K line query(High Low, Open, Close)
      • POST Query the latest 2 K lines of products in batches(High , Low, Open, Close)
      • GET Order Book(Depth) Query
      • GET Latest transaction price query(Latest Price)
      • GET Stocks product information query
      • Price changes, Market closure, Holidays, Limit up/down, New listings, and Delistings
  • Websocket API
    • Websocket request example
    • Websocket Interface API
      • Latest Trade Price (Real-time Tick Data) Batch Subscription
      • Order Book (Real-time Tick-by-Tick, Market Depth) Subscription
      • Cancel quote subscription
      • Ping Pong
      • K-line push (not supported)
  • FAQs
    • Basic usage
      • What types of financial data does AllTick provide?
      • How to obtain an API key from AllTick?
      • What is the data update frequency of AllTick?
      • How to integrate AllTick data into my application?
      • What programming languages does AllTick support for API calls?
      • Can I use AllTick's data for commercial purposes?
      • How to contact AllTick customer support?
      • Does AllTick's API have request limitations?
      • How to report data issues or API malfunctions?
      • Does AllTick provide real-time or delayed data?
    • Subscription and Account Management
      • How to register an AllTick account?
      • Does AllTick offer a free trial period?
      • How to cancel AllTick's subscription service?
      • What services does my subscription include?
      • How to upgrade my AllTick subscription plan?
      • How to change my account information?
      • I forgot my login password, what should I do?
      • How to secure my AllTick account?
      • Can multiple people share one AllTick account?
      • Can my subscription be refunded?
    • Data usage and technical issues
      • How to Use AllTick's WebSocket Service?
      • What data formats does AllTick's API support?
      • How to Handle High-Frequency Updates of AllTick Data?
      • I encountered a technical problem when using the API, how can I solve it?
      • How to ensure the accuracy of data received from AllTick?
      • Does AllTick Provide Historical Data Query?
      • How do I limit my data usage to avoid exceeding my subscription limits?
      • Does AllTick's API support batch requests?
      • How can I get real-time notifications and alerts on specific financial markets?
      • Does AllTick provide data analysis and visualization tools?
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  1. FAQs
  2. Subscription and Account Management

I forgot my login password, what should I do?

If you've forgotten your AllTick account password, it can typically be reset through the following steps:

  1. Visit the Login Page

    First, visit the AllTick official website and navigate to the login page.

  2. Find the "Forgot Password" Link

    Near the login form, there should be a "Forgot Password?" or similar link. Click this link to start the password reset process.

  3. Enter Your Email Address

    Follow the instructions and enter the email address you used to register your AllTick account. Ensure you enter the correct email address, as the instructions for resetting your password will be sent to this address.

  4. Check Your Email

    After submitting your email address, AllTick will send an email containing password reset instructions to that address. This may take a few minutes, so please be patient and check your spam folder in case the email is mistakenly marked as spam.

  5. Follow the Instructions in the Email to Reset Your Password

    Open the email sent by AllTick and click the link within the email or follow the given instructions. This will typically lead you to a page where you can set a new password.

  6. Set a New Password

    On the specified page, enter your new password. You may be required to enter the new password twice to confirm it is correct.

  7. Complete the Password Reset and Log In

    After setting the new password, you should be able to log in to your AllTick account using the new password. Make sure to remember this new password or use a password manager to save it.

  8. Contact Customer Support

    If you encounter any problems during the password reset process or do not receive the password reset email, please contact AllTick's customer support directly for assistance.

When resetting your password, it's important to choose a password that is both secure and easy to remember. It is recommended to use a combination of upper and lower case letters, numbers, and special characters to enhance the security of your account.


Official Website

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Last updated 1 year ago

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Official website:

https://alltick.co/