AllTick API Docs
API Status
  • Welcome
  • Integration Process
    • Process Description
    • Market Address Description
      • HTTP Quotes API Address Description
      • Websocket Quotes API Address Description
    • Token application
    • Interface restriction description
      • HTTP interface restrictions
      • Websocket interface limitations
      • Error code description
    • Universal standard header description
      • HTTP Common Standard Headers
      • Websocket Common Standard Header
    • Product Code List
      • A Share
      • Hong Kong Stock
      • US Stock
      • Cryptocurrency (Digital Currency)
      • Commodity (Precious Metals)
      • Forex
  • REST API
    • HTTP request example
    • HTTP interface API
      • GET Single Product K line query(High Low, Open, Close)
      • POST Query the latest 2 K lines of products in batches(High , Low, Open, Close)
      • GET Order Book(Depth) Query
      • GET Latest transaction price query(Latest Price)
      • GET Stocks product information query
      • Price changes, Market closure, Holidays, Limit up/down, New listings, and Delistings
  • Websocket API
    • Websocket request example
    • Websocket Interface API
      • Latest Trade Price (Real-time Tick Data) Batch Subscription
      • Order Book (Real-time Tick-by-Tick, Market Depth) Subscription
      • Cancel quote subscription
      • Ping Pong
      • K-line push (not supported)
  • FAQs
    • Basic usage
      • What types of financial data does AllTick provide?
      • How to obtain an API key from AllTick?
      • What is the data update frequency of AllTick?
      • How to integrate AllTick data into my application?
      • What programming languages does AllTick support for API calls?
      • Can I use AllTick's data for commercial purposes?
      • How to contact AllTick customer support?
      • Does AllTick's API have request limitations?
      • How to report data issues or API malfunctions?
      • Does AllTick provide real-time or delayed data?
    • Subscription and Account Management
      • How to register an AllTick account?
      • Does AllTick offer a free trial period?
      • How to cancel AllTick's subscription service?
      • What services does my subscription include?
      • How to upgrade my AllTick subscription plan?
      • How to change my account information?
      • I forgot my login password, what should I do?
      • How to secure my AllTick account?
      • Can multiple people share one AllTick account?
      • Can my subscription be refunded?
    • Data usage and technical issues
      • How to Use AllTick's WebSocket Service?
      • What data formats does AllTick's API support?
      • How to Handle High-Frequency Updates of AllTick Data?
      • I encountered a technical problem when using the API, how can I solve it?
      • How to ensure the accuracy of data received from AllTick?
      • Does AllTick Provide Historical Data Query?
      • How do I limit my data usage to avoid exceeding my subscription limits?
      • Does AllTick's API support batch requests?
      • How can I get real-time notifications and alerts on specific financial markets?
      • Does AllTick provide data analysis and visualization tools?
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  1. FAQs
  2. Subscription and Account Management

How to cancel AllTick's subscription service?

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Last updated 1 year ago

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AllTick's subscription service is non-cancellable during the service period, meaning once you've subscribed to AllTick's services, you will be able to enjoy its data services throughout the entire subscription period but will not be able to cancel the service and receive a refund during this time. This policy ensures that users fully consider and evaluate their needs before subscribing while also guaranteeing that AllTick can continue to provide high-quality data services.

As your subscription approaches the renewal date, AllTick offers flexible renewal options. You have the autonomy to decide whether to continue renewing the service, and AllTick will not automatically charge your credit card. This approach prevents unintended renewals and reflects AllTick's commitment to honest service to its users.

If you decide not to renew, it's recommended to complete the non-renewal process before the current subscription period ends, following the guidelines provided by AllTick. This may involve logging into your account to change subscription settings or directly notifying AllTick's customer service.

In summary, AllTick's subscription and renewal policies are designed to provide users with flexibility and control while ensuring transparency and integrity in the service. If you have any questions or need assistance, contacting AllTick's customer support team directly is the best course of action.


Official Website

Official website:

https://alltick.co/